Most problems are not hard because the answer is hidden. They are hard because we skip steps. The Problem-Solving Gate is seven stages, from acknowledging a problem to signing it off, that I first wrote down in platform-operations war rooms and have used ever since, at work and at home.
Read them in order: the original for teams and organizations, then the same stages applied to personal problems.
- The Problem-Solving Gate: Seven stages from acknowledgement to sign-off, for solutions that stay solved.
- The Problem-Solving Gate, at Home: The same seven stages, applied to the problems we carry outside of work.
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